Workday will be unavailable due to planned monthly maintenance on Saturday, June 12, from 2 a.m. to 10 a.m.
Kronos and external dormakaba time clocks will be available, but employees using Workday to clock in and out should enter their hours once Workday is available again.
Health System Supply Chain users should note important information contained in the full NewsLink article.
It’s known that Workday users are experiencing workflow issues while attempting to edit a transaction in workflow or after approval. The Enterprise Business Solutions (EBS) team is working with Workday on a long-term solution. For the interim, please use the tips listed below.
When a transaction is in workflow, approvers and service centers should add attachments and make comments from their Inbox view. This is typically when users first encounter a transaction that requires their attention. After approval, when users need make updates, such as add an attachment or leave comments, they can use the “edit” feature of the transactions related actions. Be aware that these edits will re-trigger the approval workflow if the “Submit” button is clicked. A way to tell if you will re-start workflow is if you click “Submit” option vs. the “Approve” or “Save for Later” option to complete your work. On a requisition, if you wish to add a comment, but not Approve or Send Back, you can edit the Requisitions, add a comment in the Activity Stream, click “Post” and then leave the transaction without taking further action. When “Save for Later” is used, the transaction will fall out of everyone else’s inbox for that step in the workflow.
When Workday first went live at Ohio State in January 2021, many help resources were put in place by the Enterprise Project team to ensure the user community could obtain assistance as quickly as possible. One of the most frequently used items is the Workday Help and Support page which helps users to determine the best help channel to use based on what they’re experiencing.
How you obtain Workday help isn't changing, but the Workday Help and Support overview page is moving from the Enterprise Project website to the Administrative Resource Center (ARC). If you’ve posted or shared the old project website link, please redirect links and your colleagues to the new ARC resource link: admin.resources.osu.edu/workday/get-workday-help .
The Office of the Controller will be hosting a Finance Office Hours geared towards Cost Center Managers and Accountants on Tuesday, May 25 from 10:30 a.m to noon. Representatives from the Controller’s Office, Office of Financial Planning and Analysis (FP&A), Supply Chain, Payroll and Enterprise Business Solutions (EBS) will be available to provide updates and answer questions.
Workday will be unavailable due to planned quarterly maintenance on Saturday, May 22, from 2 a.m. to 2 p.m.
Kronos and external dormakaba time clocks will be available, but employees using Workday to clock in and out should enter their hours once Workday is available again. See the full NewsLink article for additional Health System Supply Chain user downtime reminders.
Previously, when users clicked “Save for Later” on the review step of a Miscellaneous Payment Request, the request would incorrectly cancel the event and update the Document Status value to “Draft.” Now, when users select “Save for Later” during the review step, the request updates the Document Status to “In Progress.” Users will then see the business process step as “Saved for Later.”
For colleges and units submitting Internal Service Delivery (ISD) for low dollar amounts, you can now submit under one Internal Service Delivery transaction . The routing has been updated for approval at the line level and not on the ISD total amount, regardless of the number of lines. It’s still recommended to create a single unique ISD for any line amount that’s greater than or equal to $3,000 to ensure the appropriate approval is obtained.
Workday will be unavailable due to planned monthly maintenance on Saturday, April 10, from 2 a.m. to 10 a.m.
Kronos and external dormakaba time clocks will be available, but employees using Workday to clock in and out should enter their hours once Workday is available again.
Health System Supply Chain users should note important information contained in the full NewsLink article.
In tandem with the implementation of Workday, there is a new process for Earnings Operations and Internal Service Provider needs.
The new process allows you to:
Submit requests for new Earnings Operations Submit changes to existing Earnings Operations Manage Internal Supplier and Internal Service Provider setup information
The “Create Request” task is used to initiate these forms in Workday, which will route to the appropriate roles for unit and central level approval, as well as final setup in Workday. To learn more about this process, review the Edit Earnings Operation/Internal Service Provider job aid in the Administrative Resource Center (ARC). Reviewing the FDM Request Process for new Worktag Values job aid may also be helpful.
eActivity Awards reports are now available via Tableau Server. These reports cover award activity since Workday was implemented in January 2021. The Proposals and Expenditures components of eActivity will be available soon.
The information available and the intended use of eActivity Awards has not changed. However there are some differences from the legacy eActivity Award report including separate Summary and Detail reports.
