Join the Office of the University Bursar’s Collections team for an upcoming training about how to manage your past due accounts receivable in Workday. If you manage an earnings operation that provides goods or services to external customers expecting payment at a future date, you should attend this course. The two-hour virtual instructor-led training will discuss why collections is an essential part of the earnings process; how the collections lifecycle works and how accounts transition to Collections at 61+ days past due; what happens when a debt is successfully collected; and several other special considerations, including when it’s appropriate to withhold an account from Collections and how to manage customer bankruptcy.
Attendees will also develop strategies for collecting on past due receivables to increase the likelihood of repayment and practice tracking accounts in collection in Workday.
This course is relevant to both units who use Workday to bill their customers and for departments who utilize external systems for billing.
