Since the start of the HR Service Delivery (HRSD) project, HR and payroll leaders and team members have been working together with university and medical center leaders to redesign the HR and payroll model. The HRSD model combines the best of in-unit and shared HR support for all faculty, staff and student employees across the university and medical center. We are approaching a critical milestone on Monday, September 21, 2020 with the launch of HR Connection , our shared services operation. Starting on this date, customers will access HR Connection for their HR and payroll needs.