Period Activity Pay Error Message at Cost Center Manager Approval
Shortly after the September 2023 release, in some cases, when a Period Activity Pay is initiated as part of a hire or add job, an error message may occur during the Cost Center Manager approval step.
The message displayed is “The entered information does not meet the restrictions defined for this field.” Cost Center Managers are unable to bypass the message. A ticket has been logged with Workday.
In the meantime, the workaround is to have the initiator of the period activity pay cancel it. Once it has been canceled, the hire or add job is completed and the period activity pay can be reinitiated as a standalone transaction. The error message will not appear, and the Cost Center Manager can approve as usual.
Apologies for any inconvenience this may cause. An update will be provided when Workday have delivered a fix.