Reminder: Internal Order Billing for Internal Service Providers
Last updated 10/13/23
Beginning with goods and services provided in October, Internal Service Providers (ISPs) should now use the new Internal Order Billing (IOB) process in Workday to invoice other internal departments or units at Ohio State. In addition to being aware of the resources and key dates and described below, review the original NewsLink post for this change.
Internal Service Delivery (ISD) should still be used to bill for goods and services provided in September. The ISD process will be decommissioned on October 31, 2023. All ISDs must be submitted by 5 p.m. on October 31.
Training and helpful resources:
- Internal Suppliers - Looking for a list of internal suppliers?
- Search the downloadable list of Internal Suppliers at the Find a Supplier website (login required).
- For Internal Billing Specialists - Virtual training will be posted to the Internal Order Billing Teams Channel the week of October 16.
- Virtual lab sessions are being offered from 2 - 3 p.m. on October 19 and October 26 to answer any questions as ISPs go live. Use the Teams link to join the meeting (Meeting ID: 249 387 856 623 and Passcode: TSW2SB)
- Job aids are available in the Administrative Resource Center (ARC). Answers to frequently asked questions have been added.
- Questions? - Submit questions to ctl-fdmrequests@osu.edu. Those with the internal billing specialist security role can also submit questions to the Internal Order Billing Teams channel chat.