Misc. Payment Request Operational Journal Issues
-- Resolution Update --
All issues reported below, related to Misc. Payment Requests have been resolved by Workday. Workday provided a fix that Ohio State has applied to correct all Misc. Payment Requests affected by this issue. These journals are all now posted in period 11 (no prior periods affected). Thank you for your patience.
-- Original Post --
In Workday’s weekly updates received the evening of Friday, May 5, changes were made that caused issues for our Misc. Payment Requests. The requests are paid out, but the operational journals are in error status due to a debit credit imbalance. To prevent further accounting errors, AP stopped approving any Misc. Payment Requests last week. At this point, this has been fixed by Workday and AP will begin to approve Misc. Payment Requests today (all activity is back to normal). Currently the Misc. Payment Requests affected by this issue are not posted due to the errors. These journals are all in period 11 (no prior periods affected). The accounting for the Misc. Payment Requests will be corrected by a Workday fix that should be in place prior to period 11 closing. We will send an update once that is completed.